Articles in this section

• ✦ I received the wrong order. What should I do?
• ✦ There are missing product(s) in my order. What should I do?
• ✦ What happens if my package is returned?
• ✦ Can I cancel my order after I've placed it? What can I do?
• ✦ Can I modify my order after I've placed it? What should I do?
• ✦ I entered the wrong email address. What should I do?
• ✦ I received the wrong product. What should I do?
• ✦ I received a damaged/faulty product. What should I do?
• ✦ Do I need an account to order?

✦ What happens if my package is returned?

Sometimes, the parcels are returned due to an incomplete/incorrect address, unclaimed, the addressee is unknown or has moved. Don't worry, please contact our Customer Experience Squad for assistance!

Do provide us with your order number and your correct shipping address so that we can arrange for a reshipment.

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• GENERAL
• PRODUCTS
• PAYMENT
• DELIVERY
• REFUND POLICY